PRIVACY NOTICE

Bingham Dental Practice aims to meet the requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDPR), the guidelines on the Information Commissioner’s website as well as maintaining our professional standards and guidelines.

A personal copy of this Privacy Notice is available form reception or by email if you contact smile@binghamdental.co.uk

What Information do we collect?

When you join the practice as a patient you will be asked to provide personal information such as Name, Date of Birth, Address and contact details including mobile telephone number and e mail address. We have a lawful basis to collect this data in order to provide you with optimum health care and in order to maintain your health records. These records may be written down or held on a computer.

The categories of data that we process are:

Special category data including health records for the purposes of the delivery of health care.

Personal data for the purposes of direct mail, email and text marketing.

We will never pass your personal details to a third party unless we have a contract for them to process your data on our behalf. Anyone who receives information from us also has a legal obligation to keep your information confidential.

If we intend to refer an individual to another practitioner or to secondary care such as a hospital we will gain the individuals permission prior to the referral being made and personal data is shared. This permission is often verbal in a discussion with the healthcare professional

From time to time we may use your contact information to send you details of products and services offered in our practice that directly relate to your oral healthcare.

The lawful basis for processing special category data such as personal health records is:

“ Processing is necessary for the purpose of preventative or occupational medicine, assessing the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or management of health or social care systems and services on the basis of Union or Member State Law or a contact with a health professional”

How we use your personal information:

Your records are used to direct, manage and deliver the care you receive to ensure that:

The Dental Professionals involved in your care have accurate and up to date information to assess your oral health and decide on the most appropriate care for you.

Healthcare professionals have the information they need to be able to assess and improve the quality and type of care you receive.

Your concerns are properly investigated if a complaint is raised

Appropriate information is available if you see another dental professional or are referred to a specialist.

The retention period for special data in patients’ records is a minimum of 10years and may be longer in complex records in order to meet our legal requirements. The retention period for other personal data is 2 years after it was last processed.

You have the following personal data rights:

The right to be informed
The right of access
The right of rectification
The right to erasure (clinical records must be retained for a certain period of time)
The right to restrict processing
The right to data portability
The right to object.

Further details about these rights can be found on the Information Commissioners website.

Retention of Records

Comments, Suggestions and Complaints

If you are unhappy in any way with the way that we are handling your personal or special data please contact the practice manager, Jenna Jones by telephone 01949831738, by email: smile@binghamdental.co.uk or by writing to Jenna Jones, Cromwell Dental Practice, 51 Longacre, Bingham, Nottingham NG13 8AG.

If you are unhappy with our response or if you need any advice you should contact the Information Commissioners Office on 03031231113

Cookies

Our website uses cookies. The vast majority of commercial websites use cookies (tiny text files that download to your computer when you visit a website) for a variety of purposes including functional reasons like storing shopping basket items, personalising content, counting visitors etc. Most cookies, including the ones used here, are harmless.

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies on this website

We use session cookies and persistent cookies on this website.

We may send to you the following cookies:

__utma __utmb __utmc __utmz - these are third party cookies that are placed on your device to allow us use the Google analytics service. __utma is a persistent cookie. __utmb and __utmc are session cookies that last for a maximum of 30 minutes. __utmz is a persistent cookie that lasts for 6 months. These cookies are used to collect information about how visitors use our sites. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Further information are available about these cookies here: http://www.google.co.uk/intl/en/analytics/privacyoverview.html.

How we use cookies

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

We may use the information we obtain from your use of our cookies for the following purposes:

(1) to recognise your computer when you visit our website;
(2) to improve the website's usability;
(3) to analyse the use of our website;
(4) in the administration of this website.

Third party cookies

When you use our website, you may also be sent third party cookies.

Our service providers may send you cookies. They may use the information they obtain from your use of their cookies.

In addition, we use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html .

Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

(1) in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector

(2) in Firefox you can block all cookies by clicking "Tools", "Options", and un-checking "Accept cookies from sites" in the "Privacy" box.

Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Deleting cookies

You can also delete cookies already stored on your computer:

(1) in Internet Explorer, you must manually delete cookie files;
(2) in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you "clear private data" (this setting can be changed by clicking "Tools", "Options" and "Settings" in the "Private Data" box) and then clicking "Clear private data" in the "Tools" menu.

Obviously, doing this may have a negative impact on the usability of many websites.